Job Description
Qualifications
Proven experience in a customer service role, preferably in a hotel or related field
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and handle stressful situations professionally
Flexibility to work in shifts, including evenings, weekends, and holidays
Responsibilities
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy
Greet guests upon arrival, confirm reservations, assign rooms, and issue keys
Process all guest check-ins and check-outs, and handle reservations and cancellations
Provide information about hotel services, facilities, and surrounding areas
Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns
Manage billing and payment processes, ensuring accuracy in all transactions
Maintain a tidy and organized front desk area
Job description
Job Summary :
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out.
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy.
Responsibilities :
• Greet guests upon arrival, confirm reservations, assign rooms, and issue keys.
• Process all guest check-ins and check-outs, and handle reservations and cancellations.
• Provide information about hotel services, facilities, and surrounding areas.
• Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns.
• Manage billing and payment processes, ensuring accuracy in all transactions.
• Maintain a tidy and organized front desk area.
Qualifications :
• High school diploma or equivalent; degree in hotel management or relevant field is a plus.
• Proven experience in a customer service role, preferably in a hotel or related field.
• Strong communication and interpersonal skills.
• Proficiency in using hotel management software is preferred.
• Ability to work in a fast-paced environment and handle stressful situations professionally.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
Last updated : 2026-0+-30
Proven experience in a customer service role, preferably in a hotel or related field
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and handle stressful situations professionally
Flexibility to work in shifts, including evenings, weekends, and holidays
Responsibilities
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy
Greet guests upon arrival, confirm reservations, assign rooms, and issue keys
Process all guest check-ins and check-outs, and handle reservations and cancellations
Provide information about hotel services, facilities, and surrounding areas
Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns
Manage billing and payment processes, ensuring accuracy in all transactions
Maintain a tidy and organized front desk area
Job description
Job Summary :
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out.
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy.
Responsibilities :
• Greet guests upon arrival, confirm reservations, assign rooms, and issue keys.
• Process all guest check-ins and check-outs, and handle reservations and cancellations.
• Provide information about hotel services, facilities, and surrounding areas.
• Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns.
• Manage billing and payment processes, ensuring accuracy in all transactions.
• Maintain a tidy and organized front desk area.
Qualifications :
• High school diploma or equivalent; degree in hotel management or relevant field is a plus.
• Proven experience in a customer service role, preferably in a hotel or related field.
• Strong communication and interpersonal skills.
• Proficiency in using hotel management software is preferred.
• Ability to work in a fast-paced environment and handle stressful situations professionally.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
Last updated : 2026-0+-30
💡 Quick Summary
Seeking a career-building opportunity? The Front desk position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Lake Jackson offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
