Job Description
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
Minimum Degree Required (BQ) :
Bachelors Degree
Degree Preferred
Required Field(s) of Study (BQ):
Preferred Field(s) Of Study
Minimum Year(s) of Experience (BQ) : US
2-4 years of experience using Workday HCM
Certification(s) Preferred
Workday HCM Core Certification
Required Knowledge/Skills :
• Demonstrates commitment to quality processing of HCM transactions;
• Demonstrates knowledge of Workday Human Capital Management (HCM) services and data management, including transactions related to: organizational structure & worker security role maintenance, worker data changes, mass data loads, new hire/rehire processing, leave absence management, international assignment management, short-term assignment management, security administration, and security/access requests; and
• Has proficiency in Workday Human Capital Management (HCM).
Preferred Knowledge/Skills :
Demonstrates extensive knowledge of, and/or success in managing efforts with identifying and addressing client needs:
• Demonstrates a willingness to work on a team and develop skills in a wide variety of areas including but not limited to teaming, interpersonal skills, relationship building, leadership skills, strategy and business knowledge;
• Escalates wins, risks, and concerns to leadership when appropriate;
• Communicates and collaborates effectively, emphasizing presentation development and delivery;
• Works independently using project management skills;
• Builds and sustains effective working relationships with internal and external stakeholders;
• Learns quickly and uses effective problem-solving and critical thinking skills to address deadline-sensitive matters; and
• Demonstrates proficiency in Microsoft Excel, PowerPoint, Power BI, Google Suite (Docs, Sheets, Slides), and Tableau.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
Minimum Degree Required (BQ) :
Bachelors Degree
Degree Preferred
Required Field(s) of Study (BQ):
Preferred Field(s) Of Study
Minimum Year(s) of Experience (BQ) : US
2-4 years of experience using Workday HCM
Certification(s) Preferred
Workday HCM Core Certification
Required Knowledge/Skills :
• Demonstrates commitment to quality processing of HCM transactions;
• Demonstrates knowledge of Workday Human Capital Management (HCM) services and data management, including transactions related to: organizational structure & worker security role maintenance, worker data changes, mass data loads, new hire/rehire processing, leave absence management, international assignment management, short-term assignment management, security administration, and security/access requests; and
• Has proficiency in Workday Human Capital Management (HCM).
Preferred Knowledge/Skills :
Demonstrates extensive knowledge of, and/or success in managing efforts with identifying and addressing client needs:
• Demonstrates a willingness to work on a team and develop skills in a wide variety of areas including but not limited to teaming, interpersonal skills, relationship building, leadership skills, strategy and business knowledge;
• Escalates wins, risks, and concerns to leadership when appropriate;
• Communicates and collaborates effectively, emphasizing presentation development and delivery;
• Works independently using project management skills;
• Builds and sustains effective working relationships with internal and external stakeholders;
• Learns quickly and uses effective problem-solving and critical thinking skills to address deadline-sensitive matters; and
• Demonstrates proficiency in Microsoft Excel, PowerPoint, Power BI, Google Suite (Docs, Sheets, Slides), and Tableau.
💡 Quick Summary
Seeking a career-building opportunity? The HR Transaction Support - Staff Associate - Operate position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.