People Generalist

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 200M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.
About You

We’re looking for a full time People Generalist to join our team and help make sure our people feel supported to deliver their best work.

What you'll do
Be the go-to for triaging frontline HR questions, policies, and processes.
Execute role changes and Rippling system edits, draft contracts, and employee letters, manage our people service desks, and respond to incoming questions and team member needs.
Craft & improve presentation decks, help us design team member home pages, and generally build a diverse suite of tools and resources to help us support our people.
Guide our new hires from offer acceptance through onboarding - ensuring they have access to the right systems and tools, know their way around, and feel welcomed and supported.
Lead departing team members through offboarding, handling logistics, supporting communications, and overseeing removal of system access.
Serve as backup support for payroll processing, covering any gaps and making sure everything runs smoothly and accurately.
Partner to ensure our employee data, records, and systems remain accurate.
Keep our policies and internal pages up to date (and in down to earth, human language!).
Help coordinate and support the roll out of new People programs by keeping us organized, on track, and able to execute across concurrent projects and priorities.
Pitch in wherever help is needed to keep the People team moving!
Preferred Skills

We're seeking someone who's organized, tech and people-savvy, and genuinely cares about creating a great place to work:
5+ years experience in People/HR, preferably in a global, remote, tech or gaming company.
At least 2+ years of direct experience in an HR Generalist or People Ops Generalist role.
Solid understanding of HR fundamentals (compliance, onboarding, benefits, etc.).
Comfortable working with HR tools/systems (bonus points if you've worked with Rippling, Slack, and Notion).
Organized, detail oriented, and a good communicator. Team members can trust you to follow up, follow through, and get back to them quickly.
The ability to handle sensitive information with discretion and build trust.
An “I can fix that” attitude - we don’t expect you to know everything; but you should be someone who dives into a complicated problem vs. avoiding one.
Experienced in processing payroll, spotting discrepancies, and resolving concerns.
Tech savvy and comfortable operating an HRIS, quick to learn and adopt new technologies to decrease administrative burden and help a company scale.
Meticulous design and creative skills, building visual aids such as presentations and slide decks, one-pagers, and team member resources.
About the Opportunity
This is a full-time opportunity.
We are 100% remote (work from anywhere!).
This role is open to candidates who can work in US/CA.
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You can learn more about us here:
https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
https://www.chess.com/about
 
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