International Student Support Assistant

Flexible working options considered.
26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
4 weeks annual leave with the option to purchase more.
13 weeks long service leave after seven/ten years.
Salary packaging options.
17% superannuation, with the option to reduce to the minimum super guarantee.
25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
Incremental progression based on 12 months continuous service.

Job no: 521017
Work type: Full Time
Location: Crawley
Categories: Student Administration / Support Services

Help international students feel welcomed, supported, and connected to UWA Campus and life in Perth.
An opportunity to be part of the team that makes a meaningful impact in students’ lives.
Full-time (1.0 FTE) appointment on a fixed term basis for 12-months with possible extension.
Base salary range: $77,205.00 – $82,011 p.a. plus 17% superannuation.
About the area

The Directorate of Student Life sits within the UWA Education Portfolio, overseen by the Deputy Vice-Chancellor of Education & Student Experience. The Directorate has four core functions, Student Administration, Student Offices, Student Equity & Success, and Student Wellbeing & Engagement. The scope of services centre on the student journey, from the provision of student programs and activities that support and promote access to UWA, to student enrolment, course planning, transition, and progression through the lifecycle of study to graduation. The Directorate is also responsible for the delivery of services that promote academic success and support wellbeing and engagement for an enhanced student experience. Student Life works closely with the Student Guild, affiliated residential colleges and the wider UWA Education portfolio.

A key function within Student Life is the Student Office team, who provide an enriched and supported student advisory service to students and the College of Schools. The Student Office team supports students’ connection to their school or discipline, facilitates core student administrative functions and delivers services to support academic progression for an enhanced student experience.

UWA’s International Student Support team provides dedicated guidance and support to the international student community, ensuring a smooth transition to university life and fostering a strong sense of belonging. The team offers a wide range of support services, including orientation, wellbeing, and social initiatives that promote engagement and retention. In addition to these, the team also manages support for international students under the age of 18, processes course variation applications and oversees reporting obligations through the Provider Registration and International Student Management System (PRISMS). Working in close collaboration with academic staff, the Student Guild, and other internal and external stakeholders, the team plays a key role in enhancing the international student experience and promoting academic and personal success throughout their journey at UWA.

About the opportunity

you will, under general direction, support new and current international students by providing effective administrative assistance to the area and high-quality information, support and advice to students.
Assist in planning, promoting, and organising strategic engagement activities.
Provide information to students across all channels, including in-person at the International Student Lounge, and connect them with support services related to accommodation, banking, employment, academic matters, and other needs.
About you

Year 12 or equivalent competency
Considerable relevant administrative experience at an appropriate level
Knowledge of relevant support services available to international students
Ability to work independently with minimal supervision and work productively as part of a team.
Experience in coordinating events for international students from diverse ages and cultural backgrounds is desirable.
Special requirements

A current Working with Children Check
Occasional weekend or after-hours work may be required

To learn more about this opportunity, please contact Jocelyn Chee at jocelyn.chee@uwa.edu.au

How to apply

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

Closing date: 11:55 PM AWST on 22nd August 2025.

This position is only open to UWA international graduates with relevant rights to work in Australia.

About the University

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.


Our commitment to inclusion and diversity

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.

If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.

If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at people@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.

Advertised: 07 Aug 2025 W. Australia Standard Time
Applications close: 22 Aug 2025 W. Australia Standard Time