IT Support Deployment Officer

Full job description
IT Support Deployment Officer

Transformation, Assets & Information

Temporary Full Time (to end June 2026)

Stream A Level 1 $65,143

Hervey Bay


At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.


What we are looking for:

It’s an exciting time - due to program and hardware updates, we’re looking for an IT Support Deployment Officer to join our high performing IT Support team through to end of June 2026. You’ll be responsible for triaging helpdesk requests, user account management, and deploying devices.


What your day will look like:

Installing computer hardware and software as required
Managing corporate systems and network user permissions
Recording and tracing IT assets
Providing a high level of customer service
Please click here to view a full position description.


What you’ll need for success:

Experience installing PC hardware and strong computer skills
Strong communications skills with the ability to convey technical information to a non technical audience
Ability to carry transport PC hardware
Record keeping skills

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.


What we Offer:

Values based culture
Employee discount shopping program
Professional development
Flexible working arrangements including work from home
Study assistance program
Novated leasing
24/7 access to Employee Assistance Program
Paid maternity and paternity leave
Paid emergency services leave
Uniform subsidy
Years of service rewards

Apply now:

Applications close 11pm on Monday 4th August 2025

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact David Coleman, IT Support Coordinator, on david.coleman@frasercoast.qld.gov.au

 

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