Learning & Development Administrator

Introduction
We are looking for a proactive and detail-oriented Learning and Development Administrator to join our Global Learning & Development (L&D) team to support the coordination and delivery of our learning initiatives.

This role is pivotal in maintaining accurate training records, managing communications, and ensuring the smooth operation of both in-person and digital learning environments.


The role
You'll join a team of 3 other L&D professionals, within a wider HR department of 15, to help manage and develop the employee lifecycle at Cambridge Consultants.

Your role will involve liaising with internal and external stakeholders, overseeing administration of our Learning Management System (LearnUpon), and supporting the planning and execution of learning programmes and projects.

This is an excellent opportunity for someone with strong organisational skills and a passion for learning to contribute to a dynamic and evolving L&D function.


Responsibilities
This role offers a variety of responsibilities, and we've highlighted some key duties below to give you a clear idea of what to expect:

Maintain accurate L&D procedural records and documentation
Produce regular reports on learning attendance, completion, and evaluation, supporting audit readiness
Operate as an initial point of contact for L&D, managing inbox and triaging incoming queries
Where required, meet external trainers and prepare the physical/digital learning environment
Liaise with internal trainers to schedule core and critical (mandatory) training
Oversee lab inductions and refreshers
Coordinate the administration of L&D programmes and initiatives, including scheduling, logistics, and participant communication
Administration for LMS (LearnUpon), enrolling learners and engaging instructors to ensure courses are scheduled and completed
Create documentation and materials to support L&D projects/programmes
Liaise with suppliers, raising purchase orders and maintaining supplier records
Deliver ad hoc project admin as required
Maintain the L&D calendar

About you
If you're a proactive, organised and enthusiastic administrator, we would love to hear from you! In addition, you should have experience or skills within the following areas:


Strong administrative and organisational skills, able to manage multiple tasks and deadlines efficiently
Excellent written and verbal communication skills, a professional and approachable manner
Attention to detail
Proficiency in Microsoft Office Suite, especially Excel, Word, Outlook, and PowerPoint
Customer service mindset, responsive and helpful in handling learner and stakeholder queries
Data handling and reporting, comfortable working with spreadsheets and generating reports
Event or diary management, confident managing scheduling, logistics, and room/tech setup

This role is part of our L&D team, so experience in an L&D environment, especially with platforms like LearnUpon, is a huge bonus. That said, we still welcome applications from those without this background.