Lead- HR Delivery

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented…

Lead - HR Delivery – India SAHI

As HR Deliver lead, you will be responsible to develop, manage & execute successful delivery of HR services across the organization
• HR Delivery- Setup & build
• Create HR Delivery and Process roadmap in alignment with business plan, especially for PAN India Front line sales operations
• Develop, implement, and maintain HR policies and procedures that comply with local labor laws and regulations.
• Ensure all HR and we are legally compliant and align with company values and standards.
• Collaborate actively with Group HR COEs to implement best in class Group HR practices in the India Business
• Setup the HR data reporting practice to identify trends and inform decision-making to Business stakeholders. Prepare regular HR reports for management to track key metrics and measure the effectiveness of HR initiatives
• Lead & complete HR Audits as required by the company and local regulations.
• Continuously develop and adapt business processes in Workday to suit local needs of the India Market to support scale.
• Employee Lifecycle Management:
• Design and manage a scalable & effective onboarding process to ensure smooth & welcoming experience for all new joiners.
• Working closely with payroll partners to implement & administer monthly payroll. Ensure timely & accurate processing of salaries, bonuses, deductions and any other compliances associated with it.
• Administer benefits programs including but not limited to health insurance, retirement plans, stock administration and any other benefits in future setup for India SAHI.
• Ensure data sanctity in workday system and timely maintenance of Personnel files (both virtual and physical)
• Oversee offboarding process including completion of no dues, conduct exit interviews, calculation & processing of final settlement.
• Collaborate closely with Distribution and Finance team to ensure
• HR Data, System & Processes:
• Ownership of maintaining employee data in myHR system
• Streamline the system to effectively implement our process
• Ensure data integrity & confidentiality.
• Stakeholder Management Management:
• Alignment with cross functional key stakeholders in areas like Product, technology, and operations etc.
• Oversee and manage the HR operations aspects, providing guidance, support, and development opportunities to
• Foster a collaborative team environment to achieve departmental goals

You could be the right candidate if you
• Bachelor's Degree, Masters is preferred
• Minimum of 7 years of HR Delivery and process over sign experience with a people management is a plus
• Proven track record of successfully designing, managing & scaling HR processes, building practiced with a continuous improvement mindset and scope
• Understanding of Compliance & Laboure law frameworks that govern day to day practices
• Proficient in using HR tech softwares, Gen AI skills and Prompt engineering will be a plus
• Display high level of integrity, professionalism & confidentiality
• Always open to embracing change and be able to manage it.

This could be the gig for you if you…
• Thrive in environments that celebrate co-creation and collaboration
• Have strong subject matter knowledge and built best in class processes from a scratch
• Are passionate about leveraging digital tools to transform employee experience
• Like to work in a culture where everyone can see what others are doing
• Take help from others when stuck and encourage others when there are setbacks
• Always open to embracing change and be able to manage it.

Location: Mumbai. May require pan India in future as required

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.