People and Culture Administration Officer

Job details
Here’s how the job details align with your profile.
Pay

$99,938 - $110,271 a year
Job type

Full-time
 
Location
Sydney NSW•Hybrid work
 
Full job description
People and Culture Administration Officer

Grade: 05/06
Salary range: $99,938 - $110,271 + super
Employment Type: Ongoing
Location: Available for hybrid work arrangements; open to locations including Gosford, Parramatta, and the Sydney CBD

About SafeWork NSW

SafeWork NSW is the state’s workplace health and safety regulator. Our mission is to protect NSW workers by preventing and reducing work-related fatalities, serious injuries, and illnesses. We do this through a mix of proactive and responsive programs targeting high-risk harms across all industries, aligned with our strategic plan and regulatory priorities.

We are currently undergoing an exciting transformation to become a modern, strong, and standalone Work Health and Safety Regulator. This is your opportunity to contribute meaningfully to that journey.

About the role

As a People and Culture Administration Officer, you'll play a vital part in delivering high-quality, customer-focused people and culture support across both generalist HR and talent functions. You’ll provide practical advice and operational support to ensure our workforce practices are inclusive, compliant, and aligned with business goals.

Working across recruitment, onboarding, workforce planning, and employee lifecycle activities, you’ll also contribute to initiatives that enhance our employee experience, support capability building, and drive continuous improvement.

Key Accountabilities

Support end-to-end recruitment and talent acquisition, including the Inspector progression process, in line with GSE legislation and best-practice talent methods.
Deliver timely, accurate generalist HR advice to managers and staff on a wide range of workforce matters.
Monitor and manage enquiries through our Talent and People & Culture shared inboxes, ensuring prompt and professional service.
Assist in interpreting awards, policies, and industrial instruments to support fair and consistent practices.
Provide confidential and considered HR support to internal stakeholders, exercising empathy and sound judgment.
Maintain accurate HR records and systems to support compliance and reporting obligations.
Contribute to workforce initiatives such as inclusive hiring, onboarding improvements, and capability programs.
Identify opportunities for process improvement and support a culture of continuous learning and operational excellence.
What We’re Looking For

We're after someone who brings:

A strong understanding of recruitment and generalist HR practices.
Excellent communication and interpersonal skills.
The ability to navigate sensitive matters with discretion and empathy.
A collaborative mindset and a passion for continuous improvement.
Familiarity with government processes, HR systems, or industrial frameworks is a plus (but not essential).
What we need from you

To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Please note, only current DCS employees are eligible to apply for Internal EOI’s. Contingent Workers are encouraged to apply to any externally advertised roles.

For any enquiries regarding recruitment, please contact Tayla Gibbs via Tayla.Gibbs@customerserivce.nsw.gov.au

Salary Grade 05/06, with the base salary for this role starting at $99938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Rodrigo Sandoval via rodrigo.sandoval@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Sunday, September 14th, 2025 at 10:00 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact rodrigo.sandoval@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit