Senior User Experience Designer

JOB DESCRIPTION

HealthPartners is currently hiring a Senior User Experience Designer. The User Experience Design (UXD) team at HealthPartners is dedicated to crafting digital experiences that are simple, intuitive, and genuinely delightful. Our multidisciplinary team includes experts in UX Design, UX Research, and Accessibility, all working together to elevate the quality and impact of our digital services.
The Senior User Experience Designer plays a critical role in independently leading large-scale initiatives, applying deep expertise and a strong commitment to design excellence. This position will drive strategic efforts such as unified scheduling, including enhancements to online scheduling for specialties, and will also contribute to advancing virtual care experiences. In addition, the Senior UX Designer will help define and implement the HealthPartners Design System, ensuring consistent, scalable, and accessible user experience across all digital platforms.

The Senior UX Designer reports to a UXD Manager and will be part of a dynamic team of nineteen (19) which includes a Director of User Experience Design, a UXD manager, a supervisor of UX research, a supervisor of digital accessibility, and several UX designers. Joining the HealthPartners UXD team offers a fun, supportive environment with regular check-ins and growth opportunities. Staff have the chance to specialize or generalize across the design process and work on exciting projects across various domains.

Required Qualifications:

Bachelor’s degree with a concentration in UX Design, Information Architecture, Web Design, Interactive Design, or equivalent
5+ years of experience in Human Centered Design, interaction design, user interface design, user research and accessibility
Advanced skills in Figma and familiarity with Miro
Design systems and pattern library experience
Strong interpersonal and communication skills
Solid problem-solving and critical thinking skills
Portfolio of relevant and quality work/project samples
Preferred Qualifications:

Experience leading or significantly contributing to large-scale projects or strategic initiatives.
Experience demonstrating and communicating rationale for design direction or decisions to key stakeholders.
Experience working in Health Care or Health Insurance
Familiarity with healthcare technology platforms, telehealth, mobile health apps, and data analytics
Hours/Location:

M-F; Days
May work in a hybrid capacity with an ability to be onsite for occasional workshops and in-person meetings (open to fully remote for the right candidate).
Responsibilities:

(20%) UX Practice Application: Contribute to the UX strategy and practice with a focus on delivering a seamless user experience for consumers, employees, and partners. Understand user and business needs and goals and apply mature practices in User Research, Experience Design, Interaction Design, and Accessibility for both digital and non-digital products.
(20%) User Centered Design: Translate user-experiences into smooth and intuitive interactions. Design user interfaces for digital products, websites, and apps, defining requirements for interaction patterns, layouts, components, and design elements.
(20%) Strategic Problem Solving: Drives strategic plans that meet stakeholder goals. Connects the dots between their work and broader organizational goals. Maximizes resources to drive greater ROI
(10%) Continuous Improvement: Lead initiatives that improve the health & well-being of user experiences using data, industry best practices, and human centered design to support HealthPartners core business objectives to maintain the highest performing team, help our patients and members thrive, and enable strategic growth.
(10%) Design System Contribution: Contribute to the evolution of critical design platforms such as the Pattern Library and our Digital Design System and maintain adherence within their team. Assess and recommend tools that improve quality, consistency, and efficiency.
(10%) Grow and Share Expertise: Stay informed of health & wellbeing user experience trends relevant to their work. Contribute to market research efforts and competitive analysis to assure HealthPartners is leaning into industry leading best practices. Drive innovation within their projects and make strategic recommendations.
(10%) Elevate User Experience: Advocate for the importance of user experience within their projects and reinforce it within the product development process. Champion and strengthen foundational UX Design practices while also exploring and recommending new UX Design methodologies, tools and technologies to enhance the team’s capabilities and stay current with industry standards. Foster collaboration across different channels (web, mobile, in-clinic, etc.) to create a cohesive and seamless user experience across all touchpoints within their scope. Support a culture of user-centricity through the product lifecycle.

ABOUT US

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, ****** orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.


JOB INFO

Job Identification
112667
Organization
HealthPartners/GHI, HealthPartners Enterprise
Posting Date
07/08/2025, 05:05 PM
Locations
Work@Home Virginia
Work Schedule
• M-F; Days • May work in a hybrid capacity with an ability to be onsite for occasional workshops and in-person meetings (open to fully remote for the right candidate).
Hours Per Week/FTE
40 hrs weekly / 1.0 FTE
Job Shift
Day
Position Type
Full-time regular
Job Category
Marketing
Department
Mktg WandB UX and UI
Pay Range
$49.31 - $73.97 hourly
Pay Range Statement
Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).
Overtime Eligibility Status
Exempt
Worker Type
Employee

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