Social Media Manager and Content Creator

Full job description
Position Summary

TSOS is seeking a passionate Social Media Manager/Content Strategist to lead our digital advocacy efforts and increase our audience. This position will play a key role in the launch and execution of our new storytelling initiative and is critical to delivering our stories and information to as wide an audience as possible and mobilizing public support on behalf of vulnerable populations, families and individuals.

Key Responsibilities

1. Content Creation and Community Building:

Manage daily social media presence across Facebook, Instagram, Threads, TikTok, and LinkedIn
Create engaging posts, graphics and short-form video content using TSOS content and advocacy messaging
Guild and nurture online communities of supporters, volunteers, and allied organizations
2. Campaign Management:

Plan and execute advocacy campaigns around specific projects, stories or policy issues
Collaborate with team members to amplify time-sensitive content and issues
Track and analyze social media metrics to optimize reach and engagement
Manage relationships with influencers and advocacy partners
3. Strategic Communications and Crisis Response:

Develop and execute rapid-response social media campaigns for families and individuals facing detention or deportation threats
Create compelling content strategies that humanize policy debates and shift public opinion
Monitor social media trends and news cycles to identify advocacy opportunities
Coordinate with partners and family advocates during crisis situations
4. Leadership and Organizational Development:

Attend Executive Committee meetings bi-weekly and provide regular reports to TSOS leadership on social media performance, campaign outcomes, and strategic recommendations
Mentor and develop youth and interns interested in content creation and digital advocacy
Lead content strategy initiatives independently while collaborating effectively with organizational leadership.
5. Team Collaboration:

Work closely with fellow team members to ensure coordinated program delivery
Participate in weekly team meetings and monthly all-staff meetings
Share resources and best practices across teams
Support crisis response efforts as part of unified team approach
What We’re Looking For

Required Qualifications

2+ years of social media management experience, preferably in nonprofit or advocacy settings
Strong writing skills and ability to tell compelling human stories
Proficiency with major social media platforms and scheduling tools
Basic graphic design skills (Canva, Adobe Creative Suite preferred)
Demonstrated leadership experience with ability to work independently as a self-starter
Understanding of social media analytics and optimization strategies
Experience mentoring or training others, particularly youth and young adults, in content creation or digital media
Strong judgment and decision-making skills, especially regarding sensitive content involving vulnerable populations
Experience with crisis communications or rapid-response campaigns
Preferred Qualifications

Background in immigration advocacy, refugee services, or human rights work
Experience working with trauma survivors or vulnerable populations
Bilingual capabilities
Knowledge of media relations and press outreach
Familiarity with advocacy campaign strategy
Personal Qualities

Deep empathy and cultural sensitivity when working with refugee families
Natural leader with ability to guide and inspire others while maintaining collaborative approach
Ability to work under pressure during crisis situations
Strong ethical judgment around privacy and safety of vulnerable individuals and organizational representation
Mentoring mindset with patience and enthusiasm for developing emerging talent
Passion for social justice and immigrant rights
Excellent communication and collaboration skills
What We Offer

Meaningful work that directly impacts individuals
Flexible remote work arrangement
Leadership development opportunities including regular exposure to executive-level decision-making
Opportunity to build something from the ground up as part of a growing organization
Professional development opportunities in digital advocacy
Supportive team environment with shared commitment to mission
About Their Story Is Our Story

Their Story Is Our Story (TSOS) is a non-profit organization dedicated to collecting and sharing the stories of refugees to raise awareness, foster empathy, advocate for refugee rights and move people to act. TSOS is launching an innovative program to protect families facing deportation threats through the power of storytelling. The project will initially pilot with Afghan families and, once established, will be expanded to other vulnerable populations. Within an 18-month pilot period, TSOS intended to train 250+ Afghan families to share their stories, mentor 120+ youth content creators, and build a rapid response system for families in crisis.

How to Apply

Please submit:

a resume outlining your qualifications and highlighting relevant experience
a cover letter addressing your interest in TSOS’ mission, relevant skills and experience for this role, and your approach to mentoring youth and young adults
portfolio/work samples
Three professional references (contacted only for finalists)
Applications will be reviewed on a rolling basis until the position is filled. Shortlisted candidates will be contacted for interviews.

Application Timeline

Applications Open: September 2025
First Review: October 1, 2025
Interviews: Mid-October 2025
Decision: Late October 2025
Start Date: November 3, 2025
Equal Opportunity and Nondiscrimination

TSOS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender identity or expression, ****** orientation, national origin, age, disability, marital status, or any other characteristic protected by applicable laws. We encourage individuals from all backgrounds to apply.

Note on Funding

This position is funded through a dedicated 18-month grant. Continuation beyond June 2027 is contingent upon securing additional funding, which will be a priority throughout the project.

Job Type: Part-time

Pay: $29,120.00 - $35,360.00 per year

Expected hours: 20 per week

Benefits:

Flexible schedule
Application Question(s):

Do you have any experience with nonprofit or advocacy work?
Describe any experience you have mentoring or training youth and young adults.
Do you have any experience with immigration advocacy, refugee services or human rights work? Please describe.
Please describe any experience with crisis management or rapid response campaigns.
Experience:

social media management: 2 years (Required)
Work Location: Remote