Optical Assistant Receptionist

Job details
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Job type

Permanent

Full-time
 
Location
11 Wellington Street, Woolwich SE18 6PQ
 
Benefits
Pulled from the full job description
Employee discount
 
Full job description
What’s in it for you?:
Optical Assistant Receptionist Vacancy - Coton & Hamblin

We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive::
Your birthday off work
No Sunday or bank holiday working
Access to Simply Health (claim cashback on healthcare purchases)
Retail discounts
We offer a range of benefits designed to support your wellbeing, development, and work-life balance
About the Role:
We are looking for a full-time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in managing administration duties, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.


This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As an Optical Assistant Receptionist, you’ll support patients with everything from booking appointments, frame styling and lens choices, fittings and adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:


This role is ideal for someone with previous experience working in optics
We have 2 consulting rooms
We are a team of 15 across the 2 practices
This role requires you to work 2 Saturdays a month
Our appointment times are from 30 minutes
What's Next?:
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - Max: GBP £25,000.00 Salary - Min: GBP £23,800.00