Part Time Retail Sales Advisor | Edinburgh |20 Hours Per Week|

Job description
The Company

Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the “second watch” was born in March 1+83, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist. With its commitment to niche sports and the Swatch Proteam, the watchmaker has paved the way to popularity for disciplines like Freestyle Skiing, BMX and Skateboard. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands. What we offer:
• Competitive Salary Package
• Generous Employee Discounts / Staff Sales
• Private Health Care
• Career Development and Training
• Employee Assistance and Mental Health Platform
• Perkbox
• Cycle to Work / Seasonal Ticket Scheme
• Eye Test / Glasses

Job Description

To give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores. Swatch have an exciting opportunity for a Part Time (20 hours per week) Retail Sales Advisor, to join our established and successful team in Edinburgh. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives.

Profile

Sales
• Greet and serve all customers providing a friendly service and delivering a full and memorable experience
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary
• Ensure good knowledge of all functions of watches and other products
• Provide reliable information to customers in all matters relating to sales and customer service
• Help display merchandise as directed
• Contribute to the store reaching its monthly, quarterly and annual sales targets
• Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store Cash Handling/Payment Transactions
• All transactions to be handled in a responsible and secure way
• Till functions, cashing up, payments and general duties
• Dealing with, and handling of, cash, credits cards and international currency Care of the Store
• Ensure the store iskept clean and presentable at all times
• Back of house and shop floor are both just as important
• Health and Safety aware
• Good Visual Merchandising standards Communication
• Adhere to company policies and regulations
• Attend briefing sessions as directed by your line manager
• Can present, and conduct, themselves in a professional manner to both customers and colleagues
• Can deal with international customers and familiar with their customs and culture
• Can communicate clearly to consumers and colleagues Product Knowledge
• Attend regular training days
• Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions
• Be able to deliver good product knowledge to our customers Other
• To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager

Professional Requirements

You will have: Essential
• Excellent customer service
• Passionate about driving sales
• Experience in the Retail Industry
• Must have a positive and outgoing outlook
• Must enjoy their work and have a natural passion for watches and customer service Preferred
• Have experience with luxury watches or jewellery
• Be accommodating to shifts, longer trading hours and staying late for events etc
• Have experience dealing with international customers
• Ability to communicate in other languages for example, Mandarin. Job Location: United Kingdom (Scotland), Princes Street ++A, EH2 3AA, Edinburgh

Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom

United Kingdom
Scotland
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