Bookings Officer - Saltwater Cultural Precinct

Job details
Pay
$67,525 - $71,+0+ a year
Job type
Part-time
Permanent
 
Location
Busselton WA
 
Full job description
City of Busselton | Community Services
Closing date: 14/07/2025

Permanent Part Time - Commencing 1 September 2025
4 days per week – approx. +am till 3pm (22.8 hrs per week)
$67,525 - $71,+0+ + Super (pro-rata)
What do our staff love about working with the City?
Why work for the City:

The City of Busselton is located in the picturesque southwest coastal region of WA and offers an enviable lifestyle and the opportunity to be part of one of the most progressive and ambitious Local Governments in the state. We pride ourselves in providing positive outcomes for our community and offering a supportive working environment to our employees.

One of the most exciting and anticipated additions to the Busselton community in recent years is our new gallery, performing arts and convention centre – SALTWATER. In preparation of our grand opening early next year, we are already taking bookings for 2026 and the calendar is filling up fast! Due to this, we have an exciting opportunity to join our passionate team as our Bookings Officer, working part time (4 days per week), between the hours of approx. +am till 3pm.

About the role:

As the Bookings Officer, you will be the main point of contact for venue hirers wishing to book spaces within the Cultural Precinct, including the Old Courthouse and Saltwater, and will work closely with the marketing team to ensure maximum utilisation of the venue.

We are looking for someone with a positive attitude who loves talking to people and is comfortable using an online venue booking system to maintain information. You will be a great communicator and feel confident communicating with a variety of internal / external stakeholders, ensuring a seamless customer service experience from beginning to end.

Your responsibilities will include:

Respond to venue enquiries via phone, email and our online booking platform.
Generate quotes and costings for prospective hirers.
Capture and input booking information into our venue management system.
Assist the Finance Admin Officer with following up payments.
What you will need to succeed:

You will align with our values and be a critical thinker, with the ability to motivate and influence others. Ideally, you will have the following skills and experience:

A minimum of 3 years’ experience within a customer service or sales role.
High level of computer acumen, including proficiency with Microsoft Word, Excel and Teams.
Experience maintaining a booking system within an events or hospitality environment.
A positive attitude and flexible approach to tasks.
Highly organised with an excellent eye for detail.

Enquiries: For further enquiries please contact Sharon Custers – Venue Manager Cultural Precinct on (08) +781 036+ or Human Resources on (08) +781 1727.

Closing: Monday 14th of July at 4:30pm.

The City of Busselton aims to have a workforce that reflects the diversity of our customers and encourages applications from Aboriginal Australians, people from culturally diverse backgrounds, people living with a disability and youth.

 
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Western Australia
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