Manager, Trade and Consumer Events

Your Purpose
The Manager of Trade and Consumer Events is responsible for the strategic development, planning, and execution of events that engage both trade partners and consumers to drive awareness, education and sales for MSC Cruises USA. This role will oversee a variety of events, including tradeshows, conferences, product launches, familiarization cruises, and public activations, both shoreside and shipboard. The role will be responsible for overseeing a high-performing team of event professionals, ensuring seamless delivery of in-person, virtual, and hybrid events that drive business objectives and elevate the company’s presence in the industry. The Manager ensures effective resource allocation, budget management, vendor negotiations, and policy implementation while delivering innovative event experiences that align with organizational goals. This position requires a strategic thinker with strong operational acumen, exceptional communication skills, and the ability to thrive in a fast-paced, dynamic environment.

Your Impact
Work with senior leadership on strategy, policy and projects relating to Meetings & Events
Oversee a team of Meetings & Events professionals in their day-to-day activities related to supporting internal and external client activities
Planning, developing and coordinating Trade local, regional and national events industry events, Corporate Events, Webinars and Consumer Event
Responsible for all aspects of event management, including coordinating travel for staff, site selection of event, negotiations of contracts, set up of function space, booth set up and audio-visual production requirements
Consult with project teams and other internal clients to conceptualize and design events based on their needs in all execution formats: in-person, hybrid, and virtual
Initiate RFP (Request for Proposal), RFQ (Request for Quotation), RFI (request for information)
Coordination and Management of Volunteers and Employees of all events
Manage event budgets, ensuring cost-effectiveness and staying within budget. Track and analyze event expenses and provide post-event show reports and recommendations
Collaboration with internal teams, including sales, marketing, product, and executive leadership, to ensure seamless integration of event initiatives with broader company strategies.
Implement and maintain Meetings and Event Management policies, procedures, and resources
Develop and deliver engaging presentations for both trade and consumer events.
Other duties as assigned by Manager
Your Journey so far
5+ years of event planning
3+ managing matrixed teams
Experience in managing all aspects of an event from initial planning to execution, supporting events ranging from 10 to 2,500+ attendees
Proven track record of building relationships with vendors and industry professionals
Ability to manage multiple projects, deadlines, and details simultaneously
Your Essentials
Bachelor’s Degree in Marketing, Hospitality Management or similar degree with event planning experience; Travel Industry a plus
Travel Mandatory including weekends - 30% Travel
Advanced Skills: MS Outlook, Word, Excel and PowerPoint
Hybrid Role - in Miami Office 3X per week


Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!