Medical Office Receptionist

Job highlights
Identified by Google from the original job post
Qualifications
Must be familiar with the ages/stages of a TX Health Steps and the required paperwork parents/patients must fill out to be compliant
Be familiar with TVFC requirements for vaccinating patients, be able to accurately review a child’s immunization record to determine what vaccines are needed/missing
Be able to perform hearing and vision screenings on patients 5yrs and older
Be able to perform in-house labs such as PKU’s, Hemoglobin, Lead, etc
Bilingual, preferrable
Confident
Reliable
Dependable
Multi-tasking
Flexibility
Telephone skills, etiquette
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus
Compassionate
Empathetic
HIPPA compliance
Responsibilities
The person in this position is part of the TEAM CONCEPT at SILVERBELL PEDIATRICS which is to devote the delivery of primary care in a pediatric clinic setting
JOB SUMMARY: Pediatric medical assistants work with pediatricians providing care to infants, children and teens under the age of 21
The front office assistant is responsible for the business/paperwork side of the practice
Checking in patients
Collecting and verifying insurance information
Collecting co-pays, co-insurances, deductibles, any patient balances owed or any other forms of payment
Must have an in-depth knowledge of the insurance verification process and how to calculate collection of copays, co-insurance and/or deductible amounts
Collecting new patient forms
Verifying eligibility for all visits
Updating patient files
Scheduling laboratory tests and appointments
Scheduling new patients and follow-up appointments
Answering office phone calls/taking after hours call
Setting up phone appointments
Verifying appointments with patients by phone
Collecting and processing laboratory reports
Processing referrals and obtaining authorizations
Patients often spend the most time with back office pediatric medical assistants
Back-office duties include but are not limited to:
Take patient vitals, including: O2 and temperature, pulse, respirations, blood pressure, height, length and weight
In children under 3, include head circumference with no blood pressure
Assist in examinations and procedures
Completely fill out laboratory requisitions and collect samples (as needed) and fill out others forms when necessary
Always follow universal precautions to protect self and patients
Provide patient education as needed
Stock exam rooms with supplies, keep track of vaccinations, etc
Perform CLIA waivered tests
Obtain a brief medical history
Ask about the reason for the visit and collect symptom information for the patient chart
Give the patient vaccinations (as needed) and record the location of injection, lot number, vaccination name and method of injection
This information is then recorded on the patient vaccination record
Between patients, back office medical assistants clean, disinfect and prepare rooms for the next patient
From time to time, pediatric medical assistants perform special duties to assist the pediatrician
Special duties may include obtaining specimens for rapid strep tests, respiratory panel, blood draws and administer medications ordered by the provider
Both front office and back office staff are equally responsible for:
Daily housekeeping duties: sweeping/mopping floors, wiping down/sterilizing patient waiting rooms/emptying out the trash bins, etc
Answer office phone calls/taking after hours call
Cross cover/cross training between front/back-office duties as needed
Any other duties or responsibilities the provider and/or office manager may assign as needed
Ability to relate to the public regardless of racial, ethnic and economic status
Job description
Silverbell Pediatrics is now hiring a CERTIFIED MEDICAL ASSISTANT. Please send resumes to: gloria.sbpeds@gmail.com. NO PHONE CALLS PLEASE!

The person in this position is part of the TEAM CONCEPT at SILVERBELL PEDIATRICS which is to devote the delivery of primary care in a pediatric clinic setting.

JOB SUMMARY: Pediatric medical assistants work with pediatricians providing care to infants, children and teens under the age of 21.

Front Office Duties

The front office pediatric medical assistant is the first person most patients encounter within an office setting. The front office assistant is responsible for the business/paperwork side of the practice.

Front office duties include but are not limited to:
• Checking in patients.
• Collecting and verifying insurance information.
• Collecting co-pays, co-insurances, deductibles, any patient balances owed or any other forms of payment.
• Must have an in-depth knowledge of the insurance verification process and how to calculate collection of copays, co-insurance and/or deductible amounts.
• Collecting new patient forms.
• Verifying eligibility for all visits.
• Updating patient files.
• Scheduling laboratory tests and appointments.
• Scheduling new patients and follow-up appointments.
• Answering office phone calls/taking after hours call.
• Setting up phone appointments.
• Verifying appointments with patients by phone.
• Collecting and processing laboratory reports.
• Processing referrals and obtaining authorizations.

Back Office Duties

Patients often spend the most time with back office pediatric medical assistants. Back-office duties include but are not limited to:
• Take patient vitals, including: O2 and temperature, pulse, respirations, blood pressure, height, length and weight. In children under 3, include head circumference with no blood pressure.
• Assist in examinations and procedures.
• Completely fill out laboratory requisitions and collect samples (as needed) and fill out others forms when necessary.
• Always follow universal precautions to protect self and patients.
• Provide patient education as needed.
• Stock exam rooms with supplies, keep track of vaccinations, etc.
• Perform CLIA waivered tests
• Obtain a brief medical history
• Ask about the reason for the visit and collect symptom information for the patient chart.
• Give the patient vaccinations (as needed) and record the location of injection, lot number, vaccination name and method of injection. This information is then recorded on the patient vaccination record.
• Between patients, back office medical assistants clean, disinfect and prepare rooms for the next patient.
• Must be familiar with the ages/stages of a TX Health Steps and the required paperwork parents/patients must fill out to be compliant.
• Be familiar with TVFC requirements for vaccinating patients, be able to accurately review a child’s immunization record to determine what vaccines are needed/missing.
• Be able to perform hearing and vision screenings on patients 5yrs and older.
• Be able to perform in-house labs such as PKU’s, Hemoglobin, Lead, etc.

Special Duties

From time to time, pediatric medical assistants perform special duties to assist the pediatrician. Special duties may include obtaining specimens for rapid strep tests, respiratory panel, blood draws and administer medications ordered by the provider.

Both front office and back office staff are equally responsible for:
• Daily housekeeping duties: sweeping/mopping floors, wiping down/sterilizing patient waiting rooms/emptying out the trash bins, etc.
• Answer office phone calls/taking after hours call.
• Cross cover/cross training between front/back-office duties as needed.
• Any other duties or responsibilities the provider and/or office manager may assign as needed.
• Ability to relate to the public regardless of racial, ethnic and economic status.

Skills / Qualifications:
• Bilingual, preferrable
• Confident
• Reliable
• Dependable
• Multi-tasking
• Flexibility
• Telephone skills, etiquette
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus
• Compassionate
• Empathetic
• HIPPA compliance

United States
Texas
Kingsville Show on map Get directions