Job Description
Job description
My client is a specialist in providing maintenance, new installation and repair works to the industrial lift industry across the South of England, with a Head Office based in Farnborough, Hampshire and a second satellite office in Tower Bridge, London.
After years of growth, contract wins and expansion they are now looking to develop their office-based Support Team by adding another Service Administrator on a full-time permanent basis, working Monday to Friday 08:00am to 05:00pm daily.
The role will involve the following duties;
• Coordinating service schedules to ensure timely maintenance and repairs of lifts.
• Communicating with clients to provide updates on service status and gather feedback.
• Managing service requests by logging and prioritising them in the system.
• Monitoring inventory levels of spare parts and ordering supplies as needed.
• Assisting technicians by providing necessary documentation and technical support.
• Ensuring compliance with safety regulations and company policies during service operations.
• Updating service records and generating reports for management review.
• Handling billing and invoicing processes for completed service tasks.
• Training new staff on service protocols and administrative procedures.
• Addressing customer inquiries and resolving complaints promptly.
In addition to a competitive salary of up to £28,000pa (depending on experience) you will be offered the chance to join a friendly, growing business with future long-term career prospects in a booming industry, with chances to move into managerial roles in the future. You will be offered free on-site parking, along with a company pension and 33 days' annual leave, inclusive of Bank Holidays.
The ideal candidate for this role will possess the following;
• Driving license and own vehicle, due to office location.
• Experience of working in a service contract environment, managing and liaising with engineering personnel.
• Excellent computer literacy.
• A keen enthusiasm for development and learning.
If you are an experienced Service Administrator looking for a new opportunity in the Farnborough area, please apply with your most recent CV; interviews can be scheduled at a time to suit you. The projected start date for this role will be beginning of September 2026
My client is a specialist in providing maintenance, new installation and repair works to the industrial lift industry across the South of England, with a Head Office based in Farnborough, Hampshire and a second satellite office in Tower Bridge, London.
After years of growth, contract wins and expansion they are now looking to develop their office-based Support Team by adding another Service Administrator on a full-time permanent basis, working Monday to Friday 08:00am to 05:00pm daily.
The role will involve the following duties;
• Coordinating service schedules to ensure timely maintenance and repairs of lifts.
• Communicating with clients to provide updates on service status and gather feedback.
• Managing service requests by logging and prioritising them in the system.
• Monitoring inventory levels of spare parts and ordering supplies as needed.
• Assisting technicians by providing necessary documentation and technical support.
• Ensuring compliance with safety regulations and company policies during service operations.
• Updating service records and generating reports for management review.
• Handling billing and invoicing processes for completed service tasks.
• Training new staff on service protocols and administrative procedures.
• Addressing customer inquiries and resolving complaints promptly.
In addition to a competitive salary of up to £28,000pa (depending on experience) you will be offered the chance to join a friendly, growing business with future long-term career prospects in a booming industry, with chances to move into managerial roles in the future. You will be offered free on-site parking, along with a company pension and 33 days' annual leave, inclusive of Bank Holidays.
The ideal candidate for this role will possess the following;
• Driving license and own vehicle, due to office location.
• Experience of working in a service contract environment, managing and liaising with engineering personnel.
• Excellent computer literacy.
• A keen enthusiasm for development and learning.
If you are an experienced Service Administrator looking for a new opportunity in the Farnborough area, please apply with your most recent CV; interviews can be scheduled at a time to suit you. The projected start date for this role will be beginning of September 2026
💡 Quick Summary
Seeking a career-building opportunity? The Service Administrator position is now open for candidates interested in the Admin Executive sector. This role in Farnborough offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.